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TreinGeldTerug
The TreinGeldTerug site: explanation, signup and a blog, in Dutch and English, built as a SvelteKit app.
TreinGeldTerug
Claims platform, 2025
TreinGeldTerug automatically claims compensation for NS train delays. The platform covers the full chain: detecting delays, the claim, handling and invoicing.
- Role
- Design and build
- Stack
- SvelteKit, Hono, Cloudflare Workers, D1, KV, R2
- Status
- Live
- Type
- Product
The problem
A delay of 30 minutes or more entitles a traveller to compensation, but hardly anyone files a claim. It takes matching trips, checking delays and filling in a form.
Approach
Users link their OV-chipkaart. A data pipeline matches trips against delay data and determines where a claim is possible.
Payment works through an assignment: no result, no fee, 25 percent commission. A finance process matches the incoming payment to the claim, books the invoice and pays out the remainder.
Result
Site, signup, dashboard, pipeline and financial handling are live. Automatic submission to NS is still switched off.
Worth noting
-
No result, no fee
Commission only on a paid claim.
-
Full chain
From delay to invoice in one chain.
-
Two languages
Dutch and English.
More for TreinGeldTerug
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